I always have friends or relatives call and ask about their computer problems. Its ok if they are online since we have a remote access software that allows us to remotely control their computer. But more often than not, I tell them to bring it over since its impossible to see what they are doing wrong or what is wrong with the unit and they could not explain it properly.
Found this good article as to why one should never fix a computer for free.
Now the question is what should be my asking price...
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